Frequently Asked Questions

Why did Dr. Kazin create HairSanity for her patients?

HairSanity's creator, Dr. Rebecca Kazin, is a Johns Hopkins-trained Board Certified Dermatologist.

Throughout her career, Dr. Kazin was repeatedly approached by patients seeking to solve problems with dry or oily scalp, flaking and scalp itch. Patients, colleagues and Dr. Kazin agreed that at the time there was no effective solution on the market that would address the scalp issues and concurrently deliver the salon quality results they were seeking.

Dr. Kazin recognized this unmet need and put together a team of top chemists and industry experts to create what is now HairSanity. After five years, she achieved her goal, a product with the efficacy of HairSanity that concurrently delivers a salon look, feel and overall experience.

How do I know HairSanity will improve my scalp and hair?

Yes! Over 700 people tested our two-step solution over 4 weeks with clear results:

96% participants had reduction in scalp dryness.
89% had reduction in scalp flaking.
97% had improvement in hair shine and dryness.
95% had improvement in hair frizz and manageability.

What active ingredients make HairSanity so safe and effective?

Step 1 of HairSanity contains hydrocortisone acetate which is the #1 ingredient for itch and irritation used by dermatologists worldwide in skin and scalp care.

The active ingredient in Step 2 is salicylic acid which has been a favorite for decades for the control of dry skin, flaking, and dandruff.

To get the most hydrated, frizz-free hair, we then added skincare quality ingredients to our patented blend of alp rose, oat kernel, green tea, willow bark, and sea whip extract.

Our cleansing agents are gentle on the hair and color and our products are not tested on animals and do not contain parabens or sulfates.

What makes HairSanity different from other products on the market?

HairSanity addresses the scalp and the hair differently than other products on the market. Most drugstore products address the scalp with zinc pyrithione and many contain sulfates and parabens. We take a completely different approach and have eliminated zinc pyrithione, sulfates, and parabens. Additionally, we source the highest quality skincare ingredients and thoughtfully formulate haircare fit for the most sensitive and discerning skin and scalp. 

How soon will I see and feel my healthier scalp and hair?

We recommend using HairSanity every time you wash your hair. Most will see and feel results after a few washes, but the full effects are most noticeable after 4 weeks of consistent use at least 3 times per week.

Is HairSanity safe for sensitive skin?

Yes. By eliminating harsh surfactants, parabens, and allergenic preservatives, HairSanity can be used on sensitive skin and scalp. 

How do I get the best results with HairSanity?

Simply apply a quarter-sized amount of HairSanity Step 1 to the top of the head and another quarter-sized amount to the sides of wet hair and scalp. Add additional water and cleanser for increased lather. Massage lather into scalp and rinse thoroughly with warm water. Use daily or a minimum of 3 times per week.

Follow up with HairSanity Step 2 by gently massaging HairSanity Step 2 into scalp and work through hair to the ends. Leave on 30 seconds for normal hair and 2-3 minutes for damaged and/or processed hair. Rinse with warm water, dry and style as usual.

For best results, we recommend that you use Step 2 every time you use Step One. Use both steps at least three times a week.

    Is HairSanity gentle on color and keratin? 

    HairSanity does not use harsh surfactants (cleansers) to clean the hair as many drugstore shampoos do. Harsh surfactants can prematurely strip color and keratin from the hair.

    We asked over 700 users of competitive products about how HairSanity compares to their existing products with respect to color and keratin retention:

    85% preferred HairSanity to their brands. 

    Is HairSanity for all genders?

    Both. We tested HairSanity on men and women.

    Is Hairsanity for all hair types?

    All hair types from 1a to 4c. We tested HairSanity on the full spectrum of hair types. 

    Can kids and teens use HairSanity?

    Definitely! Some of our most loyal users are teens.

    Children under 2 years of age: do not use, consult a doctor.

    Can I use HairSanity if I don't have dandruff?

    Definitely. We believe a healthy scalp is key to healthy hair. Even if you've never had scalp concerns or dandruff, you will find that HairSanity improves the look and feel of your scalp and hair in just 4 weeks.

    In face, 2 out of 3 users report that HairSanity leaves their hair looking better than ever before.

    Once my scalp and hair look and feel great, do I continue with HairSanity?

    Once HairSanity improves your scalp and hair, you can continue HairSanity to keep your scalp calm, and flake-free. You will also maintain your hydrated, frizz-free, healthy hair. 

    Should I use HairSanity year-round if my scalp concerns are seasonal?

    We developed HairSanity to be used in every season and climate. Regular use will get your scalp hair into great shape and keep it there.

    How often can I use HairSanity to get the best results?

    We recommend using HairSanity every time you wash your hair. Ideally at least 3 times per week.

    Why is it best to use Step 1 and Step 2 each time I wash my hair?

    The high-quality patented blend of active ingredients complement each other in Step 1 and Step 2. To get the most out of the system, we recommend you use both each time you wash.

    Is HairSanity cruelty-free?

    Yes! None of HairSanity's testing involved animals.

    How is HairSanity thoughtfully packaged?

    HairSanity is a two-step system and both Step 1 and Step 2 come in tubes that are easy to open and close and stand up on end in the shower, bath or cabinet. A silver tab secures the product in the tube and will need to be removed before first use. Simply tear the tab away from the tube opening and discard the silver tab.

    Why is it called HairSanity?

    While we were developing the products, we met a lot of people who were using certain products over and over and never getting an ideal result. They would change back and forth, sometimes returning to the same product. One popular definition of insanity is doing the same thing repeatedly and expecting a different result. HairSanity stops the cycle of insanity. It really is the solution for beautiful, manageable, frizz-free hair with volume and luster without visible flakes.